Crisis and Helpline Services

If you're feeling hopeless, coping with mental health challenges, or dealing with thoughts of suicide, 9-8-8 can help. Trained workers can offer support, and information about mental health resources.

Crisis Centre BC offers non-judgmental and confidential support through phone lines and online services, 24/7. They deliver help quickly, break down stigmas around mental health, and boost awareness and skills for overall well-being. 

Kids Help Phone offers online information to help you understand yourself better. If you're having a challenging time, you can call or text a trained volunteer for support, or chat with a counsellor for help over the phone or online.

Here2Talk offers free counselling services and community referrals that are accessible 24/7, through an app, phone, or web. Services are available to all students in BC post-secondary schools (students can be domestic or international).

BC Mental Health and Substance Use Services helps people dealing with mental health and substance use challenges in British Columbia. They also support those in custody and people referred by courts for assessment and treatment.

The Hope for Wellness Line is a national resource for Indigenous people seeking mental health support. Counsellors who are culturally competent are available by phone and online chat, 24/7.

The Lamathut 24/7 Crisis Line is operated by the Indian Residential School Survivors Society to help survivors of residential schools and their families in British Columbia.

VictimLink BC supports victims of crime, including family and sexual violence, and human trafficking. Support workers can provide legal information, referrals to victim and counselling services, and transition housing.

Multicultural Victim Services provides support and counselling for those facing violence or abuse. They help aid recovery, and offer legal and police support, advocacy, and assistance for multicultural, immigrant communities.

The Salal support Centre offers crisis line, text and chat support, victim and counselling services, and Indigenous and gender diverse support programs for women, trans, non-binary, Two-Spirit, gender diverse, and sex-working survivors.

Led by trained volunteers, the S.U.C.C.E.S.S Helplines provide non-English-speaking individuals (Mandarin, Cantonese, Korean, Farsi-Dari, Ukrainian) with confidential emotional support and referrals to community resources that can support them to address a wide range of life issues.

Thrive Lifeline supports underrepresented folks  who are experiencing obstacles around their identities (people of colour, LGBTQ2S+, people living with disabilities, neurodivergent, and/or other marginalized identities). Thrive offers support 24/7 to folks living in communities like Port Moody, Coquitlam and Port Coquitlam.  

The SFU Clinical Psychology Centre offers low-cost counselling to Lower Mainland residents (Port Moody, Coquitlam, and Port Coquitlam, inclusive). Counselling services are delivered by student interns who are overseen by Registered Clinical Counsellors or Psychologists.

Oak Counselling provides weekly counselling services to adults in need around Metro Vancouver (including Port Moody, Coquitlam and Port Coquitlam) for up to one year. Oak Counselling counsels individuals and couples on a wide range of areas, including those struggling with family dynamics, anxiety, depression, relationship conflict, trauma, grief and loss. Oak counselling does not provide crisis, multi-year or active substance use counselling services.

Shoreline Counselling offers reduced rate counselling to provide therapeutic services for those in the Langley and Vancouver area who may have limited financial resources. You can access clinical intern ($60/hour) post-graduate clinical fellow ($120/hour) who is supervised weekly by a Registered Clinical Counsellor.

Archway Community Services provides a variety of community support programs to residents of Langley, Mission, Abbotsford and Chilliwack. Archway offers free counselling services, delivered by supervised student interns and Registered Clinical Counsellors.

Moving Forward Family Services provides free and low-cost short and longterm counselling in the Lower Mainland (Port Moody, Coquitlam, Port Coquitlam, inclusive). Counselling services are delivered by supervised interns or Registered Clinical Counsellors.

Family Services offers counselling in Vancouver, Richmond, and New Westminster, by Registered Clinical Counsellors or Social Workers. They support survivors of trauma, sexual abuse, and victims of family violence. All programs are trauma-informed, feminist, and anti-oppressive.

VAST supports victims of torture, with a focus on refugee mental health. Experienced clinicians, like Registered Clinical Counsellors, offer counselling services to individuals and groups across the Lower Mainland (Port Moody, Coquitlam, Port Coquitlam, inclusive).

Metro Vancouver Indigenous Counselling offers counselling services to Indigenous residents of Metro Vancouver (Port Moody, Coquitlam, Port Coquitlam, inclusive). Counselling services can be delivered by mental health professionals like Psychologists, Registered Clinical Counsellors and  and Social Workers. 

VBT & AF offers support for Black folks in BC and the Lower Mainland (Port Moody, Coquitlam, Port Coquitlam, inclusive). They offer  free or reduced-cost counselling and advocacy services to low-income, newcomer, LGBTQIA+, and disabled people.

QMUNITY offers low-cost (or free) counselling to LGBTQ2SAI+ residents of the Lower Mainland (Port Moody, Coquitlam, Port Coquitlam, inclusive). Please note that all clinicians providing care, like Registered Clinical Counsellors are trained in LGBTQ2SAI+ and gender-diverse related issues.

Battered Women's Support Services offers counselling services to Lower Mainland residents (Port Moody, Coquitlam, Port Coquitlam, inclusive). Trained professionals like Registered Clinical Counsellors  offer safe and non-judgemental counselling to women survivors of sexual abuse and assault as well as residential school survivors.

BCSMSSA offers reduced-rate or low-cost counselling services to Lower Mainland residents (Port Moody, Coquitlam, Port Coquitlam, inclusive). Registered Clinical Counsellors and supervised interns offer victim services and individual, and group counselling.